Crisis management

Crisis management is one of the greater challenges of being a manager. The only thing you can be sure of is that it will definitely happen to you at some point during your managing career. Whether it's a global pandemic, financial crisis or simply a breach of trust in your team, it's something you'll have to deal with. In this lesson you'll learn a framework for dealing with crisis from Carla Bailo.

Carla managed Nissan's operations in Japan during the 2008 financial crisis and put the skills she learned to work in later crises throughout her career.